Need to place an order? Please
contact us via our 800 # if you are in the USA, or e-mail.
Contact or Order via e-mail:
Place your
orders via e mail and save time.
NOTICE!!!
If you have a Road
Runner
e
mail address
I cannot respond
to you. I have been blocked from replying to all RR e
mails. I am trying to get this resolved. If you can
help please do so. THANKS! Also, provide a second way to
respond to your e-mail.
Sales@harpermoto.com (Bike
Sales)
Info@harpermoto.com
(Everything Else)
NOTE: When you e mail us please give us a
second way to contact you. On occasion, we have
not been able to get through with e mail.
On the SUBJECT LINE please
use something related to Moto Guzzi or it may get deleted, accidentally. We got so many e mails we will delete anything
that does not look like a valid Moto Guzzi related e-mail
Return
Policy
No returns on used parts or sale merchandise. No
returns on electrical. Before returning you must contact Harper's
Moto Guzzi for a Return Authorization Number. This number
must be visible on the outside of your return package. Without this number you may not receive your credit or
refund.
Returns must be in new, unused
condition to be exchanged, repaired or refunded at our
discretion. We will refund your return freight on items
shipped in error, only.
We will not accept returned items
that are: damaged; have been installed or used in any manner;
Special Order or purchased longer than 30 days previous to return
date.
Returned merchandise must be:
returned pre-paid; well packed; insured for your protection; with
a return authorization number on the outside of the package. Every
effort is made to insure correct orders being sent out. However,
should we ship to you in error, we will take care of it. If
not, you must pay shipping and all costs incurred in returning the
item. If it was not our error, there will be a 20% restock charge.
Warranties
Harper's Moto Guzzi assumes no responsibility nor
extends any warranty either expressed or implied for any item sold
that is not manufactured by us. All warranties are the sole
responsibility of the manufacturer.
Harper Enterprises, Inc. agrees to
repair or replace any of Harper's accessories at our discretion,
should we judge it to be defective in materials or workmanship, if
returned within 30 days of receipt. Items damaged or abused or
installed incorrectly do not qualify for warranty. You must
have return authorization number. (See above-Returns)
Harper's reserves the right to refuse warranty claims where we
judge it not to be a failure of the product. Do not attempt to
repair items yourself or continue to use them, as this will
constitute misuse of the product and there by cancel all
warranties and return privileges.
All parts are sold with the
assumption that the buyer shall use them in accordance with
Federal and State laws. Harper Enterprises, Inc., DBA Harper's
Moto Guzzi shall not be responsible for any consequential,
incidental, or contingent damages, including labor and other
direct costs associated with goods sold by Harper's Moto Guzzi
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Call Us...
(Now there's a novel idea!)
(816) 697-3411 Information
(816) 566-3413 Fax
In the USA & some parts of Canada, only,
via our free 800 number.
1-800-752-9735
Orders only
1-816-697-3411 Service and all other
information.
Attention: Greater
Kansas City Residence: Safety
Class.
Metropolitan Community College at Maple Woods is
offering their Motorcycle Safety Class.
Weekday & weekend classes available. Ride
safer, Ride Smarter. Even if you have
ridden motorcycles for 50 years you can still learn
something that may save your life. There are always new
laws and good information to be learned. A good
refresher class can't hurt, either. Do yourself and your
family a favor, take the basic rider course. Designed
for people who want to operate their motorcycles safely
and for those who want a discount on their motorcycle
insurance.
Call 816 437 3011 or go to: WWW.mcckc.edu/mwcycle |
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